Info for cultural partners and performers
As an organizer or performer at HUSET, you may have questions about the process, and we will try to answer most of them here. If you have further questions, please contact your contact person.
FAQ
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Where do I find technical specifications about the venue?
You can find information and technical specifications about our venues here:
Can I contact a technician?
Write an email to our house technician Nadeem: nadeem@huset-kbh.dk
How do I get my event published on HUSETs website?
As soon as your event is confirmed by our culture or music editor, you will be put in touch with our communications editor who will help get your event on the website.
Contact our editor of communications
How do I get marketing materials made in HUSET's design?
As soon as your event is confirmed by our culture or music editor, you will be put in touch with our communications editor, who can advise you on how to plan publicity and create a promotion strategy.
Contact our editor of communications
Where can I park my car?
Contact your contact person from HUSET for assistance with your parking opportunities.
What about catering?
If you need catering or food for your event at HUSET, you are free to choose a supplier and bring it to HUSET.
What is “quiet time”?
There is a "quiet time" at HUSET Tuesday - Saturday between 7 PM – 9 PM.
Quiet time has been introduced to ensure that there is room for all kinds of events. Even those that are not very noisy.
Quiet time therefore means that no amplified music is played between 7 PM – 9 PM Tuesday-Saturday, and during this period, for example, theater, film screenings or other events can be held that would otherwise be disturbed by music.
However, special agreements can be made about quiet time or its cancellation if you ask early enough.
How do I send an invoice or a credit memo?
The office is part of the Municipality of Copenhagen, so we can only accept invoices in digital format.
To send an invoice digitally, please do the following:
- Type http://virk.dk/ into your browser.
- Select “Invoice Form” on the front page of virk.dk and then “Start.”
- Enter our EAN number: 5798009780690
- Enter your and our contact information.
- Enter our address (HUSET, Rådhusstræde 13, 1466 Copenhagen K) under “Fakturamodtager”.
- Enter your information under “Leverandør”. Businesses must provide their CVR number, while individuals must provide their CPR number. - The invoice number is for your use. If you have a system, enter the invoice number provided by that system. The invoice date is the date the invoice is sent.
- IMPORTANT! In the “Personreferance” field, you must enter the correct user ID, which you can obtain from your contact at HUSET. A finance staff member at the Municipality of Copenhagen receives the invoice, and if you do not enter the correct user ID in the correct field or enter something other than that in the field, your invoice will be automatically rejected, and a rejection letter will be sent to the e-Boks associated with your CVR/CPR number.
- In the description field under “Varer og ydelseler”, specify what you are billing for. In the “Beskrivelse” field, you must always include: the event date, title, and enter a description, e.g., “fee”.
If you create the invoice using a CPR number, be sure to uncheck the box in the “25% moms” column. If you create the invoice using a CVR number, VAT must be included on the invoice if the company’s annual turnover exceeds 50,000 DKK and you can confirm this in writing. Once the above fields are filled out, you can click “Beregn samlet pris.” - Payment date: Please note that the Municipality of Copenhagen has a payment deadline of 30 days from the invoice date.
- In the “evt. besked” field, please include the name of your contact person and the project name so we know which service, event, etc., this pertains to. You may also attach the contract that has been signed.
- Once you have filled in all the fields, click “Næste” to view the entire invoice. The invoice is now ready to be sent.
- Press the “Send faktura” button, save a copy of the invoice, and send it to your contact person.
I have sent an invoice, where is my money?
The Municipality of Copenhagen has a payment deadline of 30 days from the invoice date. If you still haven’t received payment for your invoice after 30 days, please contact your contact person, and we’ll help resolve the issue.
Contact
Huset
Rådhusstræde 13
Personal inquiry
The HUSET administration does not have fixed office hours. Make a personal appointment if needed.